callminer.com Report : Visit Site


  • Ranking Alexa Global: # 356,821,Alexa Ranking in United States is # 172,195

    Server:nginx...

    The main IP address: 35.197.249.238,Your server United States,Ann Arbor ISP:Merit Network Inc.  TLD:com CountryCode:US

    The description :with 14 years of industry leadership and over 2 billion hours of conversations mined, we are able to deliver exceptional value to customers by delivering highly effective, usable, and scalable speech ...

    This report updates in 30-Jul-2018

Created Date:2002-03-20
Changed Date:2017-03-03

Technical data of the callminer.com


Geo IP provides you such as latitude, longitude and ISP (Internet Service Provider) etc. informations. Our GeoIP service found where is host callminer.com. Currently, hosted in United States and its service provider is Merit Network Inc. .

Latitude: 42.259864807129
Longitude: -83.71989440918
Country: United States (US)
City: Ann Arbor
Region: Michigan
ISP: Merit Network Inc.
    callcentrehelper.com 

HTTP Header Analysis


HTTP Header information is a part of HTTP protocol that a user's browser sends to called nginx containing the details of what the browser wants and will accept back from the web server.

X-Cache:HIT: 38
Content-Encoding:gzip
Transfer-Encoding:chunked
X-Cache-Group:normal
Vary:Accept-Encoding,Cookie
Keep-Alive:timeout=20
X-Cacheable:SHORT
Server:nginx
X-Pass-Why:
Connection:keep-alive
Link:; rel="https://api.w.org/", ; rel=shortlink
Cache-Control:max-age=600, must-revalidate
Date:Mon, 30 Jul 2018 07:26:28 GMT
WPE-Backend:apache
X-Type:default
Content-Type:text/html; charset=UTF-8

DNS

soa:ns10.dnsmadeeasy.com. dns.dnsmadeeasy.com. 2009010212 43200 3600 1209600 180
txt:" v=spf1 include:sharepointonline.com -all"
"v=spf1 include:support.zendesk.com include:spf.protection.outlook.com include:mktomail.com include:mail.zendesk.com include:callminer.atlassian.net include:email-od.com ~all"
"MS=ms94175458"
ns:ns12.dnsmadeeasy.com.
ns15.dnsmadeeasy.com.
ns13.dnsmadeeasy.com.
ns11.dnsmadeeasy.com.
ns10.dnsmadeeasy.com.
ns14.dnsmadeeasy.com.
ipv4:IP:35.197.249.238
ASN:15169
OWNER:GOOGLE - Google LLC, US
Country:US
mx:MX preference = 0, mail exchanger = callminer-com.mail.protection.outlook.com.

HtmlToText

customer engagement & speech analytics software | callminer tell us about yourself -- toggle navigation products solutions pricing learning center community contact more try it now toggle navigation products solutions pricing learning center community contact more try it now products analyze coach alert redact api solutions industry business process outsourcing collections energy and utilities performance marketing higher education more industries… business value contact center efficiency customer experience performance management risk and compliance sales effectiveness blog learning center case studies webinars videos whitepapers services advantages callminer rpm automated categorization automated scoring flexible analysis multi-channel analytics robust data capture scalability & performance sensitive data redaction sentiment analysis company overview careers event calendar investors & board press security partners partners become a partner partner opportunity see it live listen 2018 contact blog careers partners toll free 1-781-547-5690 email us at [email protected] stay updated enter your email address to subscribe to our blog for the latest news and thought leadership content around engagement optimization. see a demo get report blog latest blog post case study latest case study news latest news roi roi calculator -- customer conference october 22-25, 2018 register today listen 2018 join industry leaders and experts at the #1 event for interaction analytics. how it works callminer eureka leverages artificial intelligence (ai) and machine learning (ml) to analyze every customer interaction, across all channels, and automatically uncover actionable intelligence. all customer interactions callminer eureka platform actionable intelligence chats social media email sms text messages surveys calls curated categorization custom categorization predictive scoring speech recognition speaker separation sentiment analysis secure redaction alert generation chats social media email sms text messages surveys calls curated categorization custom categorization predictive scoring speech recognition speaker separation sentiment analysis secure redaction alert generation 500,000 calls per hour 1 trillion words per year 39 billion category hits per year learn more about our platform “ with callminer eureka, we have been able to go from a sample size of 10 to 20 to 2-million and really listen to every single call that’s happening in the call center. now, sales is using this information to close deals; our outbound team is leveraging the right content points for selling appropriately; and our retention organization is delivering the best experience for the customer. former vp customer care & sales operations “ the greatest value we are getting from callminer is that we didn’t know what we were missing. callminer gives us that pervasive insight to know that what we are doing is working or not working, so that we can make positive changes and always do our best. training manager products overview we are continuously improving and expanding callminer eureka products in an effort to provide our customers with the right, most updated tools to maximize roi. analytics analytics workbench, discovery, category and scoring configuration root cause analytics automated agent scoring dialog & sentiment insight performance agent/supervisor portal, direct performance feedback focused performance optimization role-based dashboards alerts with call detail monitoring real-time monitoring & alerting, agent next-best-action, api/message driven real-time speech analytics bypass call recording in-the-moment action security pci and sensitive data redaction from audio and transcripts mask sensitive data securely share audio & transcripts pci/pii compliant data data extraction, audio / contact / data ingestion, app development speech analytics integration leverage corporate metadata pci, pii and hipaa all products see the complete list of eureka products and their capabilities complete list solutions overview elevate the customer experience. communicate via your customer’s preferred channels. power your business with customer insights. optimize outcomes. solutions by by business value performance management customer experience contact center efficiency sales effectiveness risk & compliance solutions by by industry collections energy & utilities finance & banking healthcare travel & hospitality see all solutions by industry “ "before we had callminer our manual qa program was like being in a cave with a flashlight, now it's like we have a 5,000 watt spotlight!" molly sollie manager of quality assurance customer overview we’ve built strong everlasting relationships with companies around the world. we pride ourselves in providing them with the right analytical tools that will produce the expected results. see our case studies for specifics on the positive impact of our products in your organization. learn more bluegreen vacations, located in indianapolis, in acquired speech analytics to reduce call volume, identify call reasons, gain call intelligence and increase quality. since implementing their callminer solution, bluegreen vacation, a 2013 speech tech implementation award winner, has seen their customer care center go from as cost center to a profit center, improved customer satisfaction by 26%, saw agent quality jump 19% and collections increase by 48%. in addition sales of points protection reservation cancellation insurance rose by 16%. “we see callminer eureka as a valued extension to our coaching team, helping us foster our ‘customerone’ environment by providing data that supports agents positive behaviors. having all this data makes coaching much easier because there’s little dispute of the facts. also agents can get out ahead of the process by observing their scores before they speak with their supervisor.” adam mccord, quality analytics manager at bluegreen vacations america learn more using contact analytics, nautilus discovered that their call verification process was causing considerable customer frustration. nautilus streamlined the process and shortly after the change, the company was saving 82 seconds per call. in addition, the reduced call times resulted in a 196% increase in the number of calls that were answered within 20 seconds and call abandon rates were lowered by 36%. “whether we are looking to drive efficiency or increase sales we know that callminer can help us make informed decisions and monitor our efforts.” senior manager customer support at nautilus inc. learn more state collection service, an accounts receivables management firm specializing in medical collections and a 2014 speech tech implementation award winner, turned to callminer eureka to analyze 100% of the 40,000 inbound and outbound calls handled by its agents every day. by automating the agent performance feedback process, eureka helped recoup more than 4,000 employee hours per year.first-call resolution has increased by more than 23%, agent quality assurance scores increased by 14%, and the amount of silence on calls decreased by 12%. “we’re monitoring calls in a way that we just weren’t able to before for things like compliance, professionalism, and courtesy. we have so much more data now. and it’s not anecdotal, it’s all factual. callminer gives us a good picture of the total call and everything that happened on the line.” tracy dudek, vice president, operations at state collections services, inc. learn more defenders is headquartered in indianapolis, indiana and is an industry leader in home services sales. the company is the top dealer of adt security systems and a leader in hvac services in select cities around the united states. defenders has four call centers: three inbound sales centers and one operations center which covers customer service, collections, and field support. the company’s objectives in acquiring callminer’s speech analytics was to mon

URL analysis for callminer.com


https://callminer.com/our-company/event-calendar/
https://community.callminer.com/
https://callminer.com/try-eureka-analytics/
https://callminer.com/solutions/industry/collections/
https://callminer.com/speech-analytics-roi-calculator/
https://callminer.com/partners/become-a-partner/
https://community.callminer.com/welcome
https://callminer.com/products/api/
https://callminer.com/products/analyze/
https://callminer.com/solutions/industry/energy-and-utilities/
https://callminer.com/new-wave/
https://callminer.com/services/
https://callminer.com/learning-center/case-study/afni-improves-csat-sales-fcr-automated-analytics/
https://callminer.com/solutions/industry/finance-and-banking/
https://callminer.com/solutions/business-value/risk-and-compliance/

Whois Information


Whois is a protocol that is access to registering information. You can reach when the website was registered, when it will be expire, what is contact details of the site with the following informations. In a nutshell, it includes these informations;

Domain Name: CALLMINER.COM
Registry Domain ID: 84670456_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.enom.com
Registrar URL: http://www.enom.com
Updated Date: 2017-03-03T15:16:08Z
Creation Date: 2002-03-20T13:27:46Z
Registry Expiry Date: 2020-03-20T12:27:46Z
Registrar: eNom, Inc.
Registrar IANA ID: 48
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone:
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: NS10.DNSMADEEASY.COM
Name Server: NS11.DNSMADEEASY.COM
Name Server: NS12.DNSMADEEASY.COM
Name Server: NS13.DNSMADEEASY.COM
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2018-07-31T21:45:30Z <<<

For more information on Whois status codes, please visit https://icann.org/epp

NOTICE: The expiration date displayed in this record is the date the
registrar's sponsorship of the domain name registration in the registry is
currently set to expire. This date does not necessarily reflect the expiration
date of the domain name registrant's agreement with the sponsoring
registrar. Users may consult the sponsoring registrar's Whois database to
view the registrar's reported date of expiration for this registration.

TERMS OF USE: You are not authorized to access or query our Whois
database through the use of electronic processes that are high-volume and
automated except as reasonably necessary to register domain names or
modify existing registrations; the Data in VeriSign Global Registry
Services' ("VeriSign") Whois database is provided by VeriSign for
information purposes only, and to assist persons in obtaining information
about or related to a domain name registration record. VeriSign does not
guarantee its accuracy. By submitting a Whois query, you agree to abide
by the following terms of use: You agree that you may use this Data only
for lawful purposes and that under no circumstances will you use this Data
to: (1) allow, enable, or otherwise support the transmission of mass
unsolicited, commercial advertising or solicitations via e-mail, telephone,
or facsimile; or (2) enable high volume, automated, electronic processes
that apply to VeriSign (or its computer systems). The compilation,
repackaging, dissemination or other use of this Data is expressly
prohibited without the prior written consent of VeriSign. You agree not to
use electronic processes that are automated and high-volume to access or
query the Whois database except as reasonably necessary to register
domain names or modify existing registrations. VeriSign reserves the right
to restrict your access to the Whois database in its sole discretion to ensure
operational stability. VeriSign may restrict or terminate your access to the
Whois database for failure to abide by these terms of use. VeriSign
reserves the right to modify these terms at any time.

The Registry database contains ONLY .COM, .NET, .EDU domains and
Registrars.

  REGISTRAR eNom, Inc.

SERVERS

  SERVER com.whois-servers.net

  ARGS domain =callminer.com

  PORT 43

  TYPE domain

DOMAIN

  NAME callminer.com

  CHANGED 2017-03-03

  CREATED 2002-03-20

STATUS
clientTransferProhibited https://icann.org/epp#clientTransferProhibited

NSERVER

  NS10.DNSMADEEASY.COM 208.94.148.4

  NS11.DNSMADEEASY.COM 208.80.124.4

  NS12.DNSMADEEASY.COM 208.80.126.4

  NS13.DNSMADEEASY.COM 208.80.125.4

  REGISTERED yes

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Mistakes


The following list shows you to spelling mistakes possible of the internet users for the website searched .

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